Contact Support
If you have a question, encounter a technical issue, or would like to share feedback, please email us. We will review your message and respond as soon as reasonably possible.
Support email miaprincess.dressup@gmail.com
Quick Troubleshooting
Many common issues can be resolved with these steps:
- Close the app completely, then open it again.
- Restart your device.
- Make sure you are using the latest version of Mia Princess and your device operating system.
- Check that your device has enough available storage space.
- If a feature requires internet access, confirm that your connection is stable.
What to Include in Your Email
To help us investigate, please include:
- A brief description of the issue and what you expected to happen
- The steps that led to the issue
- Your device model, operating system version, and app version
- A screenshot or screen recording, if available
Please do not send passwords, payment card details, or other sensitive personal information.
Purchases and Billing
Purchases are processed by the app store. For billing, refund, or payment-method questions, please contact Apple Support. If an eligible purchase is not appearing in the app, email us with the details of the issue. Do not include full payment information.